At First Contact Health we value and thank you for your feedback.

Very good service with a smile

Very impressive. Very friendly staff and clinician. Very helpful.

Excellent, fast service.Very professional

All staff friendly and helpful. Advice clear and useful.

Thank you for explaining everything. I enjoyed my visit

Very informative and friendly relaxed first visit

Reception excellent, quick and accurate diagnosis saw physio and given exercises to do at home, so cost was acceptable and reasonable – 10/10


I was dealt with efficiently and speedily with excellent advice to help me until my diagnosis was confirmed. Booking and confirmation was also excellent – 9/10


I was very impressed at how quickly I was seen, especially as my treatment included MRI scans and an injection. Everyone was very friendly and professional making me feel at ease. I have already recommended FCH to friends – 10/10


Excellent and knowledgeable service – 10/10


Excellent service and good outcome – 10/10


Easy to make an appointment, quick turnaround, very attentive and knowledgeable. Definitely a time saver from seeing the GP then getting referred to a specialist – 10/10


Priced fairly and good informed service –  9/10


Easy to book appointment, good knowledge, staff want to help you – 9/10


Already recommended you to a friend – 9/10


Jim sorted my problem – 10/10


Very pleased with the treatment I received on my shoulder. I can’t fault the service I received from you – 10/10


Thank you for all your help, you made a tangible difference to some of our athletes Island Games campaigns and/or seasons as a whole. Gibraltar was very successful for the athletics team overall. One of our athletes was unable to perform to her best but I know that she is optimistic now moving on from the injury issues thanks to First Contact’s intervention and it is pretty clear she would not have even made it to Gibraltar had it not been for this so thank you.


Superb service and very friendly.

Clive Smith

I had a quick, accurate diagnosis for a good price – 8/10 – I’m not sure if you already offer them but treatment plans of what exercises when along the route of recovery.

Jen Luc De Garis

Friendly and professional, I think you guys have a great business – 7/10

Simon Etasse

Professional friendly staff, easy to get to – 9/10

Liz Van de velde

Great facilities No waiting list for MRI Friendly staff – 8/10 – Lift or stair chair to first floor for those with little mobility.

Pilar Garcia

Not possible to be more impressed – 10/10

Very friendly staff, that don’t just take your time for money. Great care! – 9/10


Helpful, friendly & knowledgeable staff – 10/10


Professional and welcoming staff, no waiting around, up to date facilities and within two appointments found the issue with my knee. – 10/10 – Maybe add a water station in Reception area.

I have already recommended 3 people to First Contact as it is a facility that Guernsey has been waiting for a long long time.

I feel so much better after coming to see you, and a lot quicker than our doctors.

Very happy with treatment and diagnosis. Excellent service and care.

Great team and service. Cool machines.

Excellent advice and treatment with very friendly staff.

Initial consultation was within 24 hours and it cost a fraction of the price of seeing a GP for the same type of injury. All follow up appointments could be made at times to suit my working day. I was recognised as a sportsperson, so my team are now eligible for 10% discount for regular appointments.

Easy to book an appointment. Access to good professional support.

Very efficient and effective service.

I was very happy with the service and the Treatment.

Brilliant service, almost immediate availability and some great equipment.

Good opening hours, friendly staff, great facilities, and my neck is better!

Everyone at first contact health were really attentive and helpful. Helping me get back to netball quickly and safely, the communication and support received was far better than my previous physio.

The treatment I received was excellent. John provided me with a thorough explanation of my injury. He was also very positive regarding the treatment needed.

They were very professional & efficient in dealing with my emergency treatment.

John was welcoming and put me at ease straight away, was very knowledgeable and helped me get better.

Efficient service, staff are friendly, and the level of service is brilliant, i.e. exercise apps, appointment reminders etc